12 May 2015 | Comments
SHG’s Change Programme, Fresh Start, is gathering pace. The aims of this programme are to improve the way the Public Service works, provide its customers with the high quality services they deserve and improve the workplace experiences of all employees.
St Helena Government has today launched its 2015 Employee Opinion Survey to gather employees’ views on a number of issues they feel are important to them. Some of these issues include:
- Customer Service
- Reward and Recognition
- Training and Development
SHG acknowledges that there was very little follow-up action after the 2011 survey but the new leadership team assures employees and the public that the required actions will be taken this time. Action plans will be developed and rolled out over the next few months.
The aim of the action plans is to successfully address the issues that have been raised by the survey to help SHG to become a high performing organisation that customers value and that employees are proud to work for. Progress will regularly be reported across SHG.
Chief Secretary, Roy Burke, said:
“We are committed to understanding the workplace factors that negatively impact on our daily working lives, and the services that we provide to the people of St Helena. Only then can we address the things that are hindering us as individuals, and the organisation as a whole from doing the best we can, so that we can deliver high quality services to our customers – the people of St Helena.
“It is really important that everyone has the chance to contribute to the programme and that the changes we make are the ones that our employees and our customers are looking for. We want to make this a great place to work.
“I urge employees to complete the survey and contribute to a better workplace for the future – an exciting but challenging future that will bring change and opportunity for us all. The more employees who complete the survey, the more likely the actions taken following the survey are going to address the majority of concerns.”
The survey is completely anonymous and participants have up until Tuesday 2 June 2015 to submit their views.
Employees are reminded that completing the Employee Opinion Survey is an excellent opportunity to comment on how they feel about working in SHG as well as getting involved in a process aimed at identifying and addressing those things that make them unhappy at work.
12 May 2015