Report it, Sort it

SHG employees should report any concerns relating to fraud or negligence by using the dedicated page from the link below:

Fraud and Negligence Reporting

On this page you can report a fault or a problem with a service provided by St Helena Government.

Tell us about it

You can:

  • Call us on the telephone on 25252 between 8.30 and 16.00 Monday to Friday
  • Leave a message on 25252 outside of office hours and at the weekend/public holidays
  • Email us at
  • Fill in the form to the right (or below)

What you can expect from us:

  • An acknowledgement from the Report it Sort it team within one working day
  • A unique Report it ID number
  • A follow-up from the team to advise you of the action to be taken and timescales
  • Contact after the action has been completed
  • Confidentiality


If it is an emergency situation call the appropriate Emergency Services or Out of Hours helpline:

  • Police / Fire: 999
  • Hospital / Ambulance: 911
  • Veterinary Call Out: 26162
  • Connect (Water): 22522
  • Connect: (Electricity): 22602

Email us if you can’t find what you are looking for.

    Report It, Sort It Form

    Please fill out all fields below:

    What service would you like to tell us about?

    Please provide the following details. (This information will be used to respond to you.)