Immigration Office

St Helena Island, part of the British Overseas Territory also encompassing Ascension Island and Tristan da Cunha, is a remote volcanic outpost in the South Atlantic Ocean, located 15.9650° S, 5.7089° W with a population of just over 4600 people. St Helena is a remote Island in the South Atlantic Ocean which welcomes both long and short-term visitors.

The Immigration service is part of the Safety, Security & Home Affairs Portfolio, the office is situated on the Ground Floor at Customs House, The Wharf, Jamestown, and is open from 8am-4pm, Monday to Friday. On-call arrangements are in place for emergency issues on weekends and evenings. St Helena Immigration welcomes St Helenians as well as both long and short-term visitors.

What we do

  • Border Control at both the Sea port and Air port
  • Passport issuing
  • Nationality matters
  • Provide assistance/support to the Immigration Control Board in respect of Entry Permits, Work Permits etc.
  • Case Work – one officer will manage each case ensuring that users of the service have a single point of contact.
  • General day to day running of the office.

Our Objectives

Keeping St Helena safe by reducing crime and working to better the lives of children, young people and those most vulnerable within our community.

Improving community trust and confidence in the services provided by the Portfolio.

The Immigration Team

The Immigration team consists of:

  • Deputy Head of Immigration
  • Two Immigration Officers
  • One Trainee Immigration Officer
  • One Crossed-Trained Customs/Immigration Officer
  • Secretary to the Immigration Control Board/Auxiliary Immigration Officer

Contact Us

For further information regarding the services Immigration offers please go to the Immigration page of the Public Services section.