BRITISH PENSION PROBLEMS – DHL ST HELENA TO ASSIST PENSIONERS IN RETURNING THEIR DOCUMENTS

St Helena Government (SHG) in partnership with DHL St Helena is providing assistance to any UK pension recipient on-Island who needs to return their pension documents to the UK’s Department of Work & Pensions.

Any pensioner who still needs to return their Pension Life Certificate to the UK, to ensure they continue to receive their pension payments, should submit their documents to the Governor’s Office at the Castle before Friday, 6 July 2018. Please ensure your paperwork is in a sealed envelope with the correct address on the front.

DHL St Helena have offered to provide a free service to send all documents via the DHL network to the UK on Saturday, 7 July. These documents will be delivered to the Department of Work & Pensions on Wednesday, 11 July 2018.

If you are unable to deliver your documents to the Governor’s Office at the Castle, DHL St Helena will gladly collect these from your home. To make arrangements for collection, please contact DHL St Helena on tel: 67227 or 22643.

As previously reported, SHG is aware that a number of individuals with British pensions have had problems receiving their pension payments in recent weeks. This issue has arisen due to the short timelines set out for returning the requested signed documents to the Department of Work and Pensions. Many pensioners on-Island have not received or been able to return their Pension Life Certificate to the UK’s Department of Work & Pensions in time to reconfirm their contact details and that they are still alive.

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SHG/DHL

3 July 2018

St Helena Government Communications Hub

Telephone: 22470
Email: kimberley.peters@sainthelena.gov.sh