Report It, Sort It

You can report a fault or a problem with a service provided by St Helena Government here

Tell us about it

You can:

  • Call us on the telephone on 25252 between 8.30 and 16.00 Monday to Friday
  • Leave a message on 25252 outside of office hours and at the weekend/public holidays
  • Email us at customer.relations@sainthelena.gov.sh
  • Fill in the form below

What you can expect from us:

  • An acknowledgement from the Report it Sort it team within one working day
  • A unique Report it ID number
  • A follow-up from the team to advise you of the action to be taken and timescales
  • Contact after the action has been completed
  • Confidentiality

If it is an emergency situation call the appropriate Emergency Services or Out of Hours helpline

POLICE/FIRE 999
HOSPITAL/AMBULANCE 911
VETERINARY CALL OUT 26162
CONNECT (WATER) 22522
CONNECT (ELECRICITY) 22602

Contact us if you can’t find what you are looking for.

Report It

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