Communications Officer

Job Description

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The Communications Officer will work across the Communications Hub to deliver successful external and internal communications by using a range of communications channels to deliver internal news and content including the intranet, video, newsletters and events, and support the delivery of external news to the public, press, media and stakeholders.

Main Duties and Responsibilities
1. Proactively maintain an internal communications calendar, working with colleagues to identify announcements, key dates and milestones for internal communications activities.
2. Identify, plan, compile and deliver internal communications and promotions, including campaigns, news, features, and emails.
3. Utilize a variety of tools for content creation, including strong written content, graphic design, photography and video production, and liaise with external designers and other suppliers when required.
4. Manage the production of staff newsletters, liaising with colleagues to generate relevant content suitable for distribution. Manage the modes of distribution, taking into account the variety of working practices employed in SHG (such as non-computer based roles), ensuring they are sent out accurately and on time.
5. Support colleagues and teams in maintaining best practice in their internal communications by advising on channels, proofreading and ensuring communications are in line with SHG’s
corporate brand, policies and strategies.
6. Deliver and / or support internal and external communications events as required.
7. Liaise closely with HR and Organizational Development, Portfolio Senior Management Teams and the Senior Leadership Team to establish and maintain excellent working relationships with key internal stakeholders.
8. Advise, support and assist senior officials and managers on all internal communications issues, acting as the focal point for all internal communication enquiries and concerns, feeding these back to managers and senior officials where necessary.