The St Helena Government (SHG) will next week, on Monday 8 June 2026, launch a survey asking the public for their views and perceptions on how the government communicates with the community.

SHG regularly reviews its public information and media output to ensure it meets the needs of the audience and stakeholders. By completing a survey form, either online or via hardcopy, you will be able to tell us how you view SHG communications in key areas such as accessibility, reliability, proactiveness, and how easy our updates are to understand.

The survey will also ask for specific feedback on the ways you get your government news, such as via local newspapers, radio, social media, or the SHG website, and where you feel improvements can be made to ensure information reaches everyone effectively.

Results from the survey will help SHG improve the current information service it provides, so please let us know what works well, what needs improvement, and how we can better keep you informed.

From Monday, the survey will be available online through https://www.surveymonkey.com/r/shgnewscomms or via the QR code below.

Hard copies will also be available from a number of shops and stores around the island, as well as the Post and Customer Services Centre, Public Library, the Tourist Office and the waiting area at the Hospital Outpatient Clinic.

To ensure everyone has a chance to participate, members of the Communications Hub Team will be out and about approaching members of the public to assist them in completing the survey. The team will be visiting care homes and will also be available in Jamestown on Thursdays.

Every piece of feedback is valuable and will directly shape how the government shares information with you in the future. We look forward to your participation and thank you in advance for taking the time to help us improve our services to the community.

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