The Central Support Service Transport Section is keen to hear your views on the SHG operated Public Transport Service (PTS), which launched on 1 December 2024.
We are conducting a short survey to gather your feedback, assisting in future decision about the PTS, from timetables and journey frequency to fares and overall user experience.
The survey is anonymous, takes only a few minutes to complete, and is open to everyone whether you use the PTS regularly, occasionally, or not at all.
A survey form is available from the SHG website, the Customer Services Centre, Public Library, Tourist Office in Jamestown, PTS buses, and selected shops.
The survey is also available online via the link below: https://www.surveymonkey.com/r/PTSStHelena
Completed surveys can be left in the designated collection boxes at the Customer Services Centre, Public Library, Tourist Office, on PTS buses, and in participating shops.
The survey closes on 24 April 2026, so don’t miss your chance to have your say. Your views will make a real difference.
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