10 December 2024
All SHG Portfolios/services will be closed on 25 and 26 December 2024 and 1 January 2025. Details of opening hours between 24 and 31 December 2024 are shown below. Normal business will resume on 2 January 2025 unless otherwise stated.
| SHG Directorate | Service | Details |
| Central Support Service | Castle Reception | Open from 08:30-12:00 on 24, 27, 30 and 31 December. |
| The Archives Judicial Services | Both services will close from 12:30 on 23 December. | |
| Treasury | Post and Customer Services Centre | Open from 08:45 – 12:00 on 24, 27, 30 and 31 December. |
| Social Security Office | Normal working hours up to 23 December. Open from 08:30 – 12:00 24 December. Closed on 27, 30 and 31 December. | |
| Income Tax Office | Closed from 16:00 on 23 December. | |
| Economic Development | Land Registry Office | Closed from 16:00 on 23 December. |
| Housing Section | Will be closed from 12:00 on 24 December. On call services will be provided for emergency repairs only that are the Landlord’s responsibility (as specified in Government Landlord Responsibilities). Contact Details: Plumber 62235 Electrician 62236 | |
| Civil Aviation | Closed from 16:00 on 20 December. Officer on call can be contacted on mobile number 51461/ 51936 in the event of an emergency. | |
| Tourist Office | Open from 08:30 – 12:00 on 20, 21, 23, 24, 27, 30 and 31 December. | |
| Education, Skills and Employment | St Helena Research Institute, Careers Access St Helena | Closed from 16:00 on Friday 20 December. |
| Administration | Closed from 16:00 on 20 December. Enquiries can be made to Angela Benjamin on 24544 or 62331. | |
| Public Library | Closed from Saturday, 21 December at 13:00. | |
| All Schools | All schools will be closed for the Christmas holidays from Monday 16 December and will re-open on Tuesday 14 January 2025 which is the first teaching day. | |
| Environment, Natural Resources and Planning | Planning Office, Essex House & Scotland Offices | Closed from 16:00 on Monday, 23 December. |
| Veterinary Service | Veterinary Emergency calls – 26162. | |
| Forestry Service | Forestry calls Emergency Calls 65394 or 24202. | |
| Waste Management | Domestic & Commercial Waste Collection and Disposal: All domestic and commercial waste collection and disposal services throughout December to 2January 2025 will remain unchanged. Issues: please contact Shane Williams – Waste Management Services Supervisor – Mobile 66380 (AM only). | |
| Marine Centre | Closed from 16:00 on Friday 20 December and re-opens on Monday, 6 January 2025. | |
| Marine Enforcement | Closed from 13:00 on 24 December but will open on 28 December. Enquiries outside of opening hours call 64642. | |
| Health and Social Care | Administration and Environmental Health Services | Closed from 16:00 on Monday 23 December. Staff on call contactable via the Hospital Switchboard 22500. |
| Mental Health, Physiotherapy & Occupational Therapy Services | Open on 24 December from 08:30- 12:00. Closed on 27 and 30 December. Open on 31 December from 08:30 – 12:00. | |
| Dental Clinic | Open from 08:30-16:00 24 December. Note: Persons experiencing dental pain during the period 25 December 2024 to 1 January 2025, should attend the Emergency Department at the General Hospital, where they will be triaged using the traffic light system. | |
| Pharmacy & Lab Services | Normal working hours | |
| Doctor’s clinics | Jamestown Outpatient Clinic – 24, 27, 30 and 31 December – Normal working hours for pre-booked appointments. Half Tree Hollow Clinic – 27 and 30 December – Normal working hours. | |
| Community Nursing Service | Jamestown Outpatient Clinic – 24, 27, 30 and 31 December – Normal working hours. Half Tree Hollow Clinic – 27 and 30 December – Normal working hours. Essential Community Nursing services, including Home Visits & Palliative Care will be conducted as required. | |
| Probation, Children and Adults Social Care Services | 24, 27, 30 and 31 December 2024 – Normal working hours. | |
| Safety, Security and Home Affairs | Port Control | Will be open from 08:30 to 12:00 on 24, 27 and 31 December and from 08:30-16:00 on 30 December. Emergencies Only: Contact outside normal working hours. On-call phone 61827, Emergencies: 999 or VHF 16. |
| Sea Rescue | Open on 27, 30 and 31 December from 08:00-12:00. For an Emergency response please contact the JESCC on 999 or St Helena Radio on VHF channel 16. | |
| Emergency Planning | For an Emergency response please contact the JESCC on 22626. | |
| Immigration Office | Please contact the on call Immigration Officer on mobile No 51442 should you have an immigration query outside of the opening hours. | |
| Customs | Closed from 24 December. An officer will be on call during this time. | |
| HM Prison | HM Prison remains operational during the festive period. However, there will be no social visits on 25 & 26 December and 1 January 2025. | |
| Royal St Helena Police and Fire and Rescue Services | For any emergencies call telephone number 999, for non-emergencies call 22626. Fire & Rescue Service offices closed on 27, 30 & 31 December. |