Report it, Sort it

SHG employees should report any concerns relating to fraud or negligence by using the dedicated page from the link below:

On this page you can report a fault or a problem with a service provided by St Helena Government.

Tell us about it

You can:

  • Call us on the telephone on 25252 between 8.30 and 16.00 Monday to Friday
  • Leave a message on 25252 outside of office hours and at the weekend/public holidays
  • Email us at customer.relations@sainthelena.gov.sh
  • Fill in the form to the right (or below)

What you can expect from us:

  • An acknowledgement from the Report it Sort it team within one working day
  • A unique Report it ID number
  • A follow-up from the team to advise you of the action to be taken and timescales
  • Contact after the action has been completed
  • Confidentiality

Contact

If it is an emergency situation call the appropriate Emergency Services or Out of Hours helpline:

    • Police / Fire: 999

 

    • Hospital / Ambulance: 999

 

    • Veterinary Call Out: 26162

 

    • Connect (Water): 22522

 

    • Connect: (Electricity): 22602

 

Email us if you can't find what you are looking for.

Report It, Sort It Form

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Report it, Sort it

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