Public Announcements

  • Relocation of Port Control, Customs and Immigration Services to Rupert’s

    Effective Thursday, 18 September 2025, all Port Control, Customs and Immigration services will operate from the new cargo management facility at Rupert’s and will no longer be available from the Customs House in Jamestown.The Customs and Immigration sections will merge into one department and will be contactable by telephone on (+290) 22287 or by email […]

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  • Jamestown Port Closure

    The public and all wharf stakeholders are advised that the Port of Jamestown will be closed from 06:00 on Thursday 18 September 2025 for the movement of containers and will reopen as soon as operations are completed. This is in preparation for the next call of the MV Karoline. Port users are asked not to […]

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  • Marine Section Closure

    The Marine Section will be closed to the public from 08:30 to 16:00 on Thursday, 18 September 2025. This is due to staff conducting essential field work. We will resume normal business hours at 08:30 on Friday, 19 September 2025. We apologise for any inconvenience caused.

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  • Arrival of MT Ardberg

    The MT Ardberg is scheduled to arrive in St Helena on Wednesday, 17 September 2025 at 18:00, where it will anchor in James Bay. The vessel will berth alongside Rupert’s Jetty on Tuesday, 23 September 2025, and bunkering operations will commence as soon as clearance has been completed. The public are therefore advised that the […]

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  • Volunteers Needed for Major Incident Exercise at St Helena Airport

    St Helena Airport and Emergency Planning are seeking enthusiastic volunteers to participate in a major incident exercise to simulate an aircraft emergency. The outdoor exercise will take place on Wednesday, 12 November 2025, from 08:00 to 13:30 at the St Helena Airport. Volunteers are needed for the following roles: Please be aware that this event […]

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  • Updated Safety Notice: Exercise Caution In St Helena Waters

    A large shark was first sighted inshore on the weekend commencing 22 August 2025, specifically along the leeward/northern side of the island. A further sighting of a shark was seen around 06:00 on Tuesday, 9 September 2025, at the back of the moorings. Maritime, along with Marine Fisheries and Conservation Section continue to monitor the situation.  […]

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  • Education Offices Closure

    The St Helena Community College, ELC and Career Access St Helena will close their offices from 12:00 to 16:00 on Friday, 12 September 2025 . Normal hours will resume on Monday, 15 September 2025. The Education, Skills and Employment Portfolio thanks the public for their understanding and apologises for any inconvenience this may cause.

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  • Revised Immigration Section Opening Hours

    Please be advised that the Immigration Section will have revised opening hours from Thursday, 11 September to Monday, 15 September 2025. During this period, the section will be open to the public from 09:00 to 12:00 only on the following dates: These temporary changes are necessary to facilitate our move from the Jamestown office to our new location […]

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  • Post and Customer Services Centre: Trial Change to Saturday Opening Hours

    The Post and Customer Services Centre (PCSC) would like to inform customers that, due to the low customer numbers the PCSC will close on alternate Saturdays on a trial basis. This will take effect from Saturday, 13 September 2025 to Saturday, 22 November 2025. An opening hours schedule will be posted on the notice board […]

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  • Customs, Immigration and Port Control to Ruperts

    The public are advised that Customs, Immigration, and Port Control will begin relocating from Customs House at the Wharf to the new Rupert’s Cargo Facility starting Monday, 08 September 2025. Services in Jamestown will continue as normal until the move is complete; however, please note there may be some disruptions during the transition. Staff will […]

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